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One process at a time

Here we show how a process in your business runs on its own, level by level: from the map at the start to the test of a week without you. For every level, we answer three questions: Who starts the run, who checks it, and what do you still see? The examples come from Kevin's own business and from a tax advisory firm.

How far does a process run on its own?

  1. The four autonomy levels: how a process in your business runs on its own

    Levels of autonomy for AI agents, measured per process: Assisted, Autopilot, Audited, Autonomous. Three questions per level and how to move up.

  2. Autonomy Level 1, Assisted: when your team checks every run

    Human in the loop AI at work: someone starts the AI employee, and your team checks every run. How that works in practice and when a process moves on.

  3. Autonomy Level 2, Autopilot: the process starts on its own and reports back at the end

    For us, business on autopilot means: a process starts on its own, runs through to the final report and hands anything uncertain to a person.

  4. Autonomy Level 3, Audited: who checks the AI when you no longer do?

    The worry: AI agents make mistakes nobody notices. AI agent oversight at Level 3 is a reviewing role with an exception report and an emergency brake.

  5. Autonomy Level 4, Autonomous: the week-away test

    A small business owner on vacation still gets pulled in by processes that cross their desk. The week-away test checks, per process, if it runs without you.

Where you start

  1. Which processes can you automate? The process map

    Business process automation with AI agents starts with a map: collect every process in your business, sort each one, then pick process no. 1.

  2. Documenting processes so an AI employee can take them over

    How to document business processes so an AI employee can take them over: the process profile with five points, every variant and an escalation path.

When everything depends on you

  1. When the business depends on its owner

    The downsides of an owner dependent business: how to tell that your business depends on you and what a way out looks like, one process at a time.

  2. Stepping back from your business, one process at a time

    Stepping back from your business is a path with conditions: which processes go first, what your team approves and what stays with you as the owner.

Example: a tax advisory firm

  1. What a German tax advisory firm lets run on its own today

    AI agents for accounting firms, shown at a German tax advisory firm: which processes it hands off, how the AI employee was trained and where the line is.